PayPal Payment Delays.

For the past 48 hours, some invoices/payments made via PayPal are remaining in an unpaid state, this is resulting in some services not being activated or some active services being suspended.PayPal has confirmed that this is an issue with their own IPN (Instant Payment Notification) system, they have manually pushed through many of the pending and ... 閱讀全文 »

20th May 2020
mininode9vz7 reboot (Phoenix NAT)

This host node requires an emergency reboot due to a memory leak issue in the current kernel which is making things very unstable. Service should be restored by 14:30 15th May 2020 (UK/London) Service has been restored, if you were migrated from OpenVZ 6 late last year it is possible your container did not autostart however you should have no ... 閱讀全文 »

15th May 2020
UK NAT Service Reboot - Issues continued

7th May 14:20 (UK/London) The UK NAT (mininode2) is being rebooted, following a large scale attack the node became unstable, work will continue this evening if the reboot does not restore full functionality Update: 19:18 - 7th May 14:20 (UK/London) - there has been significant corruption to the disk images, repairs are in progress. Update: ... 閱讀全文 »

7th May 2020
UK (London) Service Balancing

04th May 2020 - 11:00amWith the Covid-19 pandemic the stress on resources has increased significantly, the network throughput and disk demands have literally gone up by 5 times in some cases, this has highlighted a number of issues one of which is balancing, as you will appreciate it is impossible to know which customers will make which demands on ... 閱讀全文 »

4th May 2020
IPv6 UK/London Outage [Resolved]

09:45AM UK/London - 28th April 2020The issue with IPv6 in London is known, it is being worked on and I hope to have it back up and running by the end of the day, the issue was caused by the switch being overwhelmed when over a billion IPv6 addresses were used maliciously to scrape google.It was not an Inception Hosting customer that caused this ... 閱讀全文 »

28th Apr 2020
USA VZ23 (OpenVZ 7) - Node Issues [RESOLVED]

09:30am  - 22nd March (UK/London time) The issues on VZ23 (USA - Phoenix - OpenVZ 7) are known. A container has gone in to an unkillable loop generating a huge amount of disk iops, this is causing significant load for other containers/vps on the server. Attempts are being made to remedy this now without having to do a full reboot, if it is not ... 閱讀全文 »

22nd Mar 2020
VZ27 Reboot

08:10am 19th Feb 2020 (UK/London) UK OpenVZ Node 27 (VZ27) requires a reboot, a complex DDOS attack hit the server last night pushing the server load up to almost 900 before mitigation measures were put in place. Sadly the performance has not returned to normal leaving the only real option to be a reboot. Sorry for the inconvenience service ... 閱讀全文 »

19th Feb 2020
UK KVM9 Issues [29th January 2020]

23:05pmAn uninterruptible process related to the LVM metadata has got stuck in a loop on the server which has bee silently eating up available ram and CPU time on the node, the issue causing it to loop has been resolved however it may take several hours for this to self right.It will be assessed again in the morning, improvements can already be ... 閱讀全文 »

29th Jan 2020
UK XEN Service - END OF LIFE - February 28th 2020

Email sent to all impacted users below: ONLY XEN IS IMPACTED. Good Afternoon, As of the 28th February 2020 Inception Hosting Limited will no longer be providing or maintaining any UK XEN Based virtual servers, it has been somewhere in the region of 3 years since a single Xen based package has been sold as most people have migrated to KVM. It ... 閱讀全文 »

27th Jan 2020
VZ7 Node 23 USA - Reboot

Due to some issues caused by a container on the host node the server is being rebooted to restore service to normal.

 

Disruption expected to be over within 60 minutes, process started at 16:00 01st dec (UK/London time)

1st Dec 2019