22:00 - 20th Jan 2021 - Due to a container that is locked and spawning hundreds of processes the service is degraded, work is being done now to resolve this, you may need to reboot and/or click the reconfigure networking button in solusvm to regain access to your VPS.
11:30 - 17th Jan 2021 - The issues impacting VZ27 UK are known and are being actively worked on 12:40 - 17th Jan 2021 - All containers are being stopped and the node rebooted, it is likely full service will be restored within 1 hour of the reboot, some containers are locked and are having to be manually shut down. 13:10 - 17th January ... Les mer »
email sent to all impacted users: As you may have observed between midnight and 3am UK/London time the service on KVM10(node10) is becoming seriously degraded, it is being caused by the disaster recovery backup system. Due to the obvious impact this is having for a fairly long time every night it has been stopped, while these were only ever ... Les mer »
29th Nove 2020 - 16:37: Due to a number of hung unkillable containers on the node, a reboot is required, service will be resumed as soon as possible.
Sorry for the inconvenience.
The control panel (SolusVM) that manages the nodes has managed to generate over 30,000 processes stuck in wait, all taking up CPU time. this has been reported upstream as a bug. A fix has been launched however killing 30,000 LVM based processes has put the server under significant further load, it will be left for 30 minutes to complete however ... Les mer »
The connectivity issues on node10(KVM10) are known and being investigated.
Updates to follow.
Good Morning, The issues impacting Stor3 are known, all access was lost a little while ago, the remote KVM/IPMI device is also unresponsive, remote hands are currently investigating. When more updates are available they will be placed here. If the server requires a power cycle and this has been a software-related event then it is likely ... Les mer »
08:42PM - 05th September Due to significant performance issues that have been traced back to a hung container that is causing significant disk I/O issues node VZ27 needs an immediate reboot.This will take place as soon as this announcement goes live and hopefully, everything will be back up within an hour.Those that were on OpenVZ 6 that got ... Les mer »
The issues are known, things may take a while to respond or actions may say they are done when nothing has changed e.g. reinstalls reboots, VNC is also impacted.
This is an intermittent network issue outside of our network boundary, communication has been sent to the responsible party and hopefully, this will be resolved within 24 hours.
Below is the email sent to all impacted users, updates and progress when work begins will be below the email:Good Afternoon, Recently new configuration of storage nodes was deployed after learning lessons from the older hardware configurations and limitations. The difference in performance between the old and new configs is quite literally night ... Les mer »