Jan 27th Phoenix OpenVZ Node issues

- 13:02 GMT +0 27/01/2017 -The issues in Phoenix are known, they are being caused by a solusvm related process that gathers ram info for the servers to display in solusvm.Sadly despite having reported and escalated it a number of times a permanent fix does not seem to be available, I have again escalated this within solusvm and hope for a long ... Read More »

Jan 24th UK Packet Loss

06:50am 24-01-2017 - The issue with packet loss impacting all UK servers is known and is being worked on

Jan 18th Phoenix Xen Node 8b reboot [Issues]

An email regarding security patching was sent out today, the reboot has been done however an fsck has been forced so it may take a while longer than expected to get things back up and running, sorry for the unexpected delays.Update# 18th January 23:32 GMT - what should have been a routine patch and reboot has turned in to a disaster, the fsck ... Read More »

Jan 8th Phoenix OpenVZ Node 21 - emergency maintenance

12:41 GMT, 8th january 2017This server is being shut down to perform some emergency maintenance, a problem with solusvm is causing ploop based containers to exceed their constraints and fill up the disk with junk data.I had hoped to be able to keep this under control but it is affecting people more and more, the server is being rebooted and ... Read More »

Jan 1st Phoenix OpenVZ Node 21

Due to instability issues caused by a bug in solusvm this server requires an immediate reboot which is being performed now 11:41pm UK time. Service will be restored within 20 minutes.