Phoenix Stability issues (Legacy services only - Storage servers and OpenVZ)

We have been aware of some stability issues with Phoenix's OpenVZ and KVM Storage servers.This only impacts legacy services on hardware within ioflood.We are investigating.Initially, it seems that some customers may be under DDOS attack. We have no dedicated DDOS mitigation platform on this network, which means that a single large attack on 1 or 2 ... Read More »

12th Jan 2024
KVM4 London - Raid failure [RESOLVED]

There has been a raid failure on kvm4 in London, while the server is still accessible but barely functional we are attempting to recover customer disk images to restore on another node. We do not have time scales now but will attempt to restore service as soon as possible. In some cases, you may be required to restore from your own ... Read More »

17th Dec 2023
VZ25SSD - UK Node stability issues.

We are aware of the issues that started around 18:25 UK/London and are actively working to resolve this.

Updates to follow.


18:45 - Customer containers are being restarted the issue should be resolved.

27th Nov 2023
VZ31 Amsterdam reboot [COMPLETE]

Apologies for the inconvenience. due to a VZ Kernel bug causing a memory leak, we have no choice but to reboot this server, services will be resumed as soon as possible.

The server is up and services have been restored.


11th Jul 2023
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