Good Morning,update 10:16AM GMT (London)i3d are currently having network issues, this is impacting almost all services in the Netherlands through Inception hosting, it has been reported, please do not reboot your services via solusvm, the servers are reachable via iDRAC and they are confirmed to be running fine this is only network related.last ... Read More »
Good Morning, Some of the VPS nodes in Phoenix are going doan hard, it seems to be power related, assistance and updates have been requested from the DC. Sorry for the inconvenience. Update# There are datacenter wide power issues at PhoenixNAP which houses the servers, once power is confirmed stable the services will be brought back up and ... Read More »
UK OpenVZ node 7 has become unresponcive, the server is being rebooted now.
Sorry for the inconvenience, services will be restored within 15 minutes.
The VZ service on UK OpenVZ node 3b is causing issues for a number of containers, the server requires a reboot, services will be back online as soon as possible.
25th Aug 2018 - 14:50: There are networking issues in the Netherlands, I have reached out to the DC network team for updates, the servers are fine and can be reached through out of band access/DRAC.25th Aug 2018 - 17:00: A customer was targeted in a massive DDOS attack impacting all services, options going forward to mitigate this sort of ... Read More »
27 - July 2018 - 15:35
The issues in the netherlands are known, it is the result of a huge DDOS attack, the process of mitigating it has started.
Sorry for the inconvenience.
6:25pm 25th June 2018 - The server hung and was completely unresponcive, it was rebooted and all containers are booting up now, sorry for the inconvenience.
15:55 March 29 - 2018: The server is currently unreachable the IPMI is not responding, remote hands have been requested.All services restored, hardware issue resolved.Note: if you have an ISO mounted that is no longer available your server will not have booted, to check this please login to solusvm and unmount and ISO's then click reboot (not ... Read More »
Placeholder following the email sent to all impacted customers already: UK KVM Node 2 Maintenance Window 4th April 11am UK Time Updates will follow as this is progressed.11:15am - all guests shut down, the physical server has been powered down and the hardware replacements should be complete by 11:30, the cache will then be verified and ... Read More »
Service Issues UK 19th feb 2018 - 10:25am - the outage is known about, investigations have started, please stand by for updates.