[RESOLVED] UK Node 11 Raid failure.

Yesterday one of the disks in the array went offline and failed, during the rebuild process another disk failed which leads to the more likely scenario that the raid card has failed.   Investigation is underway, once the state of things is known a decision will be made as to what the next steps are, if recovery is going to take too long then a ... Read More »

4th Oct 2014
[COMPLETE] Xen Node Reboots UK/Miami

Good Afternoon, In response to a recent critical security released by a vendor it is expected to be necessary to reboot some of the UK and Miami nodes without notice today. Apologies if this causes any inconvenience but it is vitally important and unavoidable. This update will marked complete once things are considered back to normal, please do ... Read More »

1st Oct 2014
[RESOLVED] OpenVZ nodes (lowendspirit)

The openVZ nodes are being rebooted after a kernel update, service should return to normal soon.

Several issues were found when updating to the latest kernel in terms of stability, it is not possible to roll back as the update was for security the issues are being worked on.

Please monitor or use the support forums for news and updates

24th Jun 2014
[RESOLVED] UK Node 11 Issues

On investigating the performance issues on UK Node 11 no action could be taken as the authentication services had completely failed, a hard reset was required as the server was not responding to remote soft power off options.Work is being done now to restore service.Update #1: The server rebooted without issue, some patches and updates are being ... Read More »

20th Mar 2014