STOR3/Node23 Phoenix - Hardware fault [RESOLVED]

Around 4am uk/London time on the 31st December 2021 a power loss was logged on the server known as STOR3 (Node23) which caused an outage, while waiting for engineers on site to conduct further analysis the server has gone down again around 12:34pm uk/London time. On this occasion the chassis has recorded a failed memory module, as such a number ... Read More »

31st Dec 2021
VZ23 Phoenix - reboot. [Complete]

16th Nov 2021 @ 14:12 - The server has hung and is not responsive, the reboot is required to restore the service.

Updates will follow.

 

16th Nov 2021 @ 14:26 - the server has been restored along with all services.

16th Nov 2021
UK - VZ27 - Node reboot

29th September 2021 - 13:27 (UK/London)Due to a kernel-related issue causing a memory leak customers are unable to interact with virtual servers, as such the server is being rebooted under emergency maintenance. Please stand by for updates   29th September 2021 - 14:05 (UK/London)   All services have been restored, if you have any further ... Read More »

29th Sept 2021
VZ27 Network issues (London) (resolved)

21st Aug 2021 - 12:45 (UK/London Time): We are aware of the issues impacting VZ27 London, they are being worked on now and we hope to have all services restored as soon as possible. 21st Aug 2021 - 12:49 (UK/London Time): All issues resolved and containers started, due to the shutdown required of the container service it is not possible for us to ... Read More »

21st Aug 2021
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