UK KVM2 issues 29th dec 2017 [resolved]

20:25 (UK Time) The issue with KVM2 UK is known, it is being worked on. updates to follow

20:58 (UK Time) All services have been restored, the issue was caused by a kernel panic, specifically to do with the kernel page pool, this will be looked in to in greater detail and a maintenance schedule arranged for a more permanent fix.

29th Dec 2017
Christmas & New Year Support Hours.

Christmas and New Year Support hours for 2017 For self-managed services, i.e. if you do not pay a specific management add-on, support and billing support will be unavailable between the 22nd December 2017 and 1st January 2018 inclusive.For semi-managed or managed customers 24x7 365 support will be available via the managed support portal or via ... Read More »

19th Dec 2017
UK OpenVZ Node 3(b) - performance/reboot

10:16pm 14th Dec 2017 - A number of issues have been picked up on this node which is seriously impacting performance, the root cause has been quickly identified however the only resolution requires a reboot, this is being done as quickly as possible servers should be up within 20 minutes of this message, sorry for the inconvenience.10:46pm 14th ... Read More »

14th Dec 2017