Articles

 Blacklisted

If you have been blacklisted from the VPS control panel this is because you have entered the...

 Cannot ssh to port 22

If you have just purchased a KVM VPS and you are unable to connect over SSH it is probably...

 Direct Admin, install or get license key

Direct Admin no longer supplies free licensing service for hosting providers, any existing...

 FREE Direct admin

Direct Admin no longer supplies free licensing service for hosting providers, any existing...

 I cannot log in to the SolusVM Control Panel

Please make sure you are entering your actual SolusVM username not your email address or 'root'...

 Memory / Ram is wrong

If your Ram is a little bit out and you have a KVM VPS, please check your dmesg logs, you will...

 Microsoft rejecting email

If you want a reliable way of sending mail to Hotmail or any other Microsoft free email services...

 Netplan/Ubuntu example config

Users installing from ISO often have trouble with Netplan on Ubuntu, an example below is given as...

 Network Issues

If you wish to report network issues please provide the following information in your support...

 Ram and Disk and general Upgrades

If you have placed an order for a RAM or disk upgrade once the order has been accepted the...

 Serial Console Not Working

The serial console has had security enhancements made and connection details are generated at...

 SolusVM Links

If your VPS is in Europe: https://vpsadmin.inceptionhosting.com If your VPS is in the USA:...

 Upgrade or Downgrade

If you want to upgrade or downgrade your hosting plan or virtual server product then this has...

 VPS will not boot

 VPS will not boot

If your VPS will not boot after an action in the control panel e.g. a reboot or network...

 set or update rDNS/PTR record

This process is fully automated, please login to the VPS control panel:   EU:...

 sshd - Failed with result 'start-limit-hit'

If you experience an error starting the sshd service similar to the following after running a...