The issues in Miami are known, investigation is underway, updates will go here. Update 1# This is a DC wide issue, all servers are unreachable, the exact reason is not known but is likley power related network related, service credits will be issues where appropriate depending on the final RFO.Update 2# The DC has informed me ... 閱讀全文 »
NAT is not functional right now due to a kernel bug, iptables has hung modprobe at 100% this will require a full node reboot which will take place tonight between 4pm and 7pm UK time. haproxy/port 80 is not impacted, you will still be able to reach your VPS via the VNC connection in solusvm, IPv6 is not affected. Sorry for the inconvenience. 閱讀全文 »
Support hours are restricted during the Christmas holiday period, from the 21st December to the 4th January end user support is only available to managed or semi managed customers via the managed support telephone numbers you have. For all self-managed/unmanaged customers: If any infrastructure related issues occur automated monitoring will ... 閱讀全文 »
Due to certain changes in newer versions of xen during upgrading a situation occurred whereby both xm(xend) and libxl were running at the same time, this resulted in a situation where by a few clients could not reboot or rather once this was attempted it was impossible to bring the servers back up, in order to mitigate this manual intervention was ... 閱讀全文 »
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