Mininode1VZ7 - Netherlands - Node reboot [COMPLETE]

10:50 8th Jun 2021 - Due to a kernel issue preventing containers from starting this node requires a reboot, this will be done immediately following this announcement.

11:05 8th June 2021 - Work complete containers are now starting as expected, any issue please raise a ticket for assistance.

8th Jun 2021
Mininode2vz7 - HAProxy & general issues [RESOLVED]

The issues with haproxy (reverse proxy domains) on Mininode2vz7 are known, service should resume within the next 48 - 72 hours.   Update: 09:45 - 5th June 2021 The issues with HAproxy have been tied to a number of containers, updates have been made to prevent further issues, in doing so however the container service was forced to restart, it ... Read More »

5th Jun 2021
UK VZ27 - issues [RESOLVED]

16:45 - 4th June 2021 - We are aware of the issues on VZ27 UK, they are being actively worked on now. 17:59 - 4th June 2021 - The issue is resolved, it is however possible you may need to manually boot your container if it halted unexpectedly we cannot do this manually as it is not possible to tell which user servers were intentionally offline.  Read More »

4th Jun 2021
Scheduled node reboot KVM10/Node10 UK/London - 25th May 2021 [Complete]

Email sent to all users: Good Afternoon,   An issue on this node has been picked up that is preventing new servers from being correctly provisioned and is also likely hampering disk performance to some degree which is expected to get progressively worse.   The issue is not critical but could change to being critical over time so we have ... Read More »

22nd May 2021
Mininode1VZ7 - Netherlands - Node reboot [RESOLVED]

18th May 2021 - 08:45 An issue has been found preventing containers from rebooting or starting, as this is impacting multiple users the server is being rebooted under emergency maintenance, it is believed to be as a result of the previous migration so a reboot is expected to resolve the issue.   Updates will follow, the reboot is happening ... Read More »

18th May 2021
UK - VZ27 - Reboot required - stability issues.

06:30am - 28th April 2021 - Due to stability issues with VZ27 the node needs to be rebooted as this is impacting most if not all customers on the node this morning.

 

07:20am - 28th April 2021 - The reboot is complete containers are starting, the initial load spike should abate within the hour. 

28th Apr 2021
Network Issues London [21 April 2021] - [RESOLVED]

We are aware of the networking issues impacting some services in London.

This is currently under investigation. 

 

Update: 12:03 1st April 2021 - The issue has been identified, we are working on a resolution, updates on our upstream status page: https://www.clouviderstatus.net

 

21st Apr 2021
VZ31ams - planned maintenance. [Complete]

Email sent to all impacted customers below, should anything go off plan or change updates will be put here. There have been some issues with stability on VZ31ams since the initial migration and upgrade. They are starting to present again just 30 days after the previous maintenance, as a result, we are planning to stand up additional hardware ... Read More »

16th Apr 2021
Mininode1VZ7 - Netherlands - Node reboot [COMPLETE]

25th March 09:25 - NAT containers on Mininode1vz7 will be offline briefly while a node reboot is performed for critical updates.

25th Mar 2021
Mininode2VZ7 issues [RESOLVED]

19th March 2021 @ 14:40 - The issues with connectivity to Mininode2VZ7 are known and are being actively worked on. Due to some corrections in disk allocations caused by a provisioning bug that generated 50TB sparse disks with accompanying inode tables the load on the server is incredibly high, I am confident that things will return to normal when ... Read More »

19th Mar 2021