The issues affecting NL node 2 are known and are actively being worked on.
Thanks.
Anthony.
Update #1: Upon investigation and information gathered from the DC NOC a large scale DDOS attack was directed at a customer, this caused the hypervisor to fail and to stop speaking to the guests, logs have been gathered and a reboot is being performed.
Update #2: Sadly it was not possible to perform a clean reboot due to the issues caused, I am working to resolve everything however it may take up to an hour at best guess.
Update #3: Xen needs to be completely reinstalled (should not affect the virtual servers) this is being worked on now, thank you for your patience.
Update #4: This has been done, servers are starting in order, if your server has not booted within 20 minutes of this message please log in to solusvm and click the shutdown button, wait 30 seconds and click the reboot button, if your server seems up according to solusvm this should resolve it some servers may have tried to start before the bridge was fully configured.
Sorry for the inconvenience.
Sunday, March 16, 2014
