On investigating the performance issues on UK Node 11 no action could be taken as the authentication services had completely failed, a hard reset was required as the server was not responding to remote soft power off options.

Work is being done now to restore service.

Update #1: The server rebooted without issue, some patches and updates are being applied, now some datais available it seems due to a sharp and sudden load spike caused by an abusive VPS some services on the host node stopped responding.

Sorry for any inconvenience, all servers are now booting however due to the shutdown some are fsck'ing and it may take some time for everything to return to normal.

Thursday, March 20, 2014

« Back