Good Morning,

Some of the VPS nodes in Phoenix are going doan hard, it seems to be power related, assistance and updates have been requested from the DC.

Sorry for the inconvenience.


Update# There are datacenter wide power issues at PhoenixNAP which houses the servers, once power is confirmed stable the services will be brought back up and and RFO forwarded when made available.

UPDATE From the DC: Our engineers have isolated the root cause of the power issue occurring at our PHX DC. We are working to resolve this and bring all systems back online. In the process of this final work there is a possibility of additional disruptions occuring. Once all this work has been completed we will update again and let you know that all work is done.

UPDATE: Due to the fact that this was a major and significant issue that impacted the whole of PhoenixNAP DC it may take up to a week for an official RFO to be sent to customers, updates will follow as soon as possible.

Tuesday, November 13, 2018

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