There is an issue with the chassis impacting these 2 nodes which is causing CPU throttling due to a fault on the power modules, replacing the supplied independently in series has not resolved this so the backplane is likely at fault.


The only viable solution is to migrate all servers to other nodes which will be started now, we hope to clear up any disruption by the end of the day today.


Updates will follow.


Update 14:23 (UK/London) Services have been restored.

Where possible your servers have been booted for you, where is was not possible to determine the previous state o the server they have been left shut down however if this was not desired you can boot your server at any time by clicking the reboot button from the virtual server control panel.


Apologies for the inconvenience. 

Saturday, April 30, 2022

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