UK1 - Shared hosting - issues [on going]

Monday may 27th - 12:00 The issues with the shared hosting are know, work in in progress to recover it.Monday may 27th - 15:45 There are some issues within the WHM/cpanel system preventing some account restores as such this has been escalated and is awaiting the attention of seniour WHM support staff, if there is no way forward found by the end of ... Read More »

27th May 2019
UK KVM Node 7 - issues [resolved]

The issues impacting KVM Node 7 are known and investigation is in progress.The swap partition on the host node went ready only according to the console which locked up the host node.As this stage it is not known if this is as a result of the updates or a disk issue, initial checks on the disks indicate no issues.For now the swap partition has been ... Read More »

21st May 2019
All services - security reboot - intel flaws

All work is complete, please open a ticket if you have any issues after checking to make sure no ISO's are mounted within solusvm.   email sent to all customers below:    Following the recent significant security issues with intel processors all physical servers need to be updated and rebooted. This will take place between 09:00 and ... Read More »

21st May 2019
[COMPLETE] Planned maintenance UK Stor2 KVM Storage Node.

As per the email sent on the 29th April (pasted below) maintenance will go ahead as planned at 1pm today, any issues or updates required will be placed here:email: Due to the recent issues with STOR2 some upgrades to the physical host node are planned, increased memory and a new storage controller cache are to be fitted on the 10th May 2019 at ... Read More »

10th May 2019