Good Afternoon, In response to a recent critical security released by a vendor it is expected to be necessary to reboot some of the UK and Miami nodes without notice today. Apologies if this causes any inconvenience but it is vitally important and unavoidable. This update will marked complete once things are considered back to normal, please do ... Read More »
The openVZ nodes are being rebooted after a kernel update, service should return to normal soon.
Several issues were found when updating to the latest kernel in terms of stability, it is not possible to roll back as the update was for security the issues are being worked on.
Please monitor or use the support forums for news and updates
On investigating the performance issues on UK Node 11 no action could be taken as the authentication services had completely failed, a hard reset was required as the server was not responding to remote soft power off options.Work is being done now to restore service.Update #1: The server rebooted without issue, some patches and updates are being ... Read More »
The issues affecting NL node 2 are known and are actively being worked on. Thanks. Anthony. Update #1: Upon investigation and information gathered from the DC NOC a large scale DDOS attack was directed at a customer, this caused the hypervisor to fail and to stop speaking to the guests, logs have been gathered and a reboot is being performed. ... Read More »
