The VZ service on UK OpenVZ node 3b is causing issues for a number of containers, the server requires a reboot, services will be back online as soon as possible.
25th Aug 2018 - 14:50: There are networking issues in the Netherlands, I have reached out to the DC network team for updates, the servers are fine and can be reached through out of band access/DRAC.25th Aug 2018 - 17:00: A customer was targeted in a massive DDOS attack impacting all services, options going forward to mitigate this sort of ... Read More »
27 - July 2018 - 15:35
The issues in the netherlands are known, it is the result of a huge DDOS attack, the process of mitigating it has started.
Sorry for the inconvenience.
6:25pm 25th June 2018 - The server hung and was completely unresponcive, it was rebooted and all containers are booting up now, sorry for the inconvenience.
15:55 March 29 - 2018: The server is currently unreachable the IPMI is not responding, remote hands have been requested.All services restored, hardware issue resolved.Note: if you have an ISO mounted that is no longer available your server will not have booted, to check this please login to solusvm and unmount and ISO's then click reboot (not ... Read More »
Placeholder following the email sent to all impacted customers already: UK KVM Node 2 Maintenance Window 4th April 11am UK Time Updates will follow as this is progressed.11:15am - all guests shut down, the physical server has been powered down and the hardware replacements should be complete by 11:30, the cache will then be verified and ... Read More »
Service Issues UK 19th feb 2018 - 10:25am - the outage is known about, investigations have started, please stand by for updates.
12:20 - 11th Jan (UK) - the network issues at Clouvider Telehouse North and parts of Enfield are known, there is a significant and sustained DDOS attack impacting the network, work is in progress to mitigate it.13:20 - 11th Jan (UK) - the network issues now seem to be isolated to Telehouse North, I have reached out to Clouvider for further ... Read More »
Update 10th JAN 15:37 - The initial planned method for the patching was to save the sates of everyone's virtual server and restore it as if they had never been rebooted however this is taking significantly longer than expected the last few UK nodes that this method was applied to are being restored now and all further patching will be done with ... Read More »
20:25 (UK Time) The issue with KVM2 UK is known, it is being worked on. updates to follow
20:58 (UK Time) All services have been restored, the issue was caused by a kernel panic, specifically to do with the kernel page pool, this will be looked in to in greater detail and a maintenance schedule arranged for a more permanent fix.